Terms & Conditions

General Terms and Conditions for Digital Lime Green Services

The price/s for all Digital Lime Green packages, services and optional choices relating thereto, shall be as set out in each applicable order form and/or accepted quote. Digital Lime Green reserves the right at its sole discretion to decline to accept any order, and/or to terminate any service/s at any time.

In this event, you will be entitled to a refund of any amount/s paid in advance in respect only of any service not provided prior to termination. Where services are supplied on an ongoing or subscription basis, prices are subject to increase from time to time on one calendar months’ notice.

Cancellation of service/s.

You may cancel your subscription on one calendar month’s written notice to Digital Lime Green.

Hourly Rates.

Unless specifically otherwise stated in writing within a period of 1 month prior to work commencing, our standard hourly rate for any work completed outside of that stated within your package is R750. Digital Lime Green will always endeavour to inform you, the client, of such charges before any work commences.

Quotes.

When a quotation is provided by Digital Lime Green, the final project value may vary from the initial quotation if additions or alterations are requested to the original scope of work.
Payment. All subscription and other ongoing fees are payable by you in advance. In the event of any non-payment at any time, Digital Lime Green reserves the right to immediately and without notice terminate or suspend all services. In respect of certain services Digital Lime Green may require a nonrefundable upfront payment of a deposit and / or setup fees. For certain services Digital Lime Green may also require you to sign a debit order authorising Digital Lime Green to debit applicable fees and charges from your nominated bank account.

Copyright.

Copyright in all newsletters, in the websites www.digitallimegreen.com, and www.digitallimegreen.co.za, their contents and all material and data thereon, and as specifically provided in the Terms and Conditions applicable to individual Digital Lime Green services, is reserved by Digital Lime Green. Same may not be used, redistributed, transmitted, disseminated, copied, imitated or reproduced in any form without the prior and specific written permission of Digital Lime Green.

Additional Stock Photography.

If for any Digital Lime Green service you require additional stock photography or other images, the costs thereof will be for your account unless otherwise stated in the applicable order form or quote.

Disclaimer.

You agree to use our services and websites entirely at your own risk and Digital Lime Green does not warrant that its websites, nor any email, newsletter or other electronic communication, nor any website produced for you or other service supplied to you, is free of viruses, worms, trojan horses, harmful components, malware or any form of harmful, destructive or unlawful code, data or features. Digital Lime Green will endeavour to deliver services on time but will not be liable for any delay or loss whatsoever in respect of delivery arising out of any cause beyond its control.

Limitation of Liability.

To the full extent allowed by law, Digital Lime Green will not be liable for any damages whatsoever, whether direct, indirect, consequential, incidental or otherwise. In the event that Digital Lime Green is found to be liable in any regard, such liability (however arising) will without exception be limited to an amount equal to the sums paid or payable by you in respect of the service to which such liability relates. It remains your responsibility to ensure that all content submitted is of a standard satisfactory to you. You agree to indemnify Digital Lime Green, our directors, employees, suppliers, contractors and associates, against any claims, costs, damages, liabilities, losses, expenses, negligence, actions, civil claims, suits or proceedings suffered, sustained or incurred by you or any third party based on any work prepared by or approved by you.

Amendment and Notices.

Digital Lime Green may amend this Agreement at any time, and any amendment/s to this Agreement shall bind both parties from date of notice of such amendment/s to you. In the event of such amendment/s, you may terminate your subscription for any service and will in that event be entitled to a refund of any amount/s paid in advance in respect only of any service not provided prior to termination. Any notice in terms of this agreement will be deemed to be given and accepted when transmitted to any e-mail address given by you in each applicable order form or quote (or any amended e-mail address/es advised to us in writing thereafter).

Website Services.

Payments relating to Websites.

Your payment is due on the first of each month. Regular monthly payments will be due regardless of website completion. Any additional work outside of that specified in the applicable quote/package may be charged at our standard hourly rates, or at a premium wherever costs are incurred by Digital Lime Green.

Cancellation and Website & Transfer Fee.

In the event that you give written notice of cancellation, and wish to transfer your website to another provider, a fee equivalent to a 12-month period will be payable by you before transfer. On cancellation at any time, all website and related services including maintenance, updating of the website will cease. Hosting will continue at a cost of R100 per month unless the cancelation of hosting is stipulated in the cancelation request.

Search Engine Optimisation (SEO).

Whilst basic search engine optimisation is included with the creation of a websites, Digital Lime Green cannot give any guarantees regarding the actual results and success of the website’s performance, as these are subject to variables and circumstances beyond our control.

Maintenance.

Should monthly maintenance (which includes monthly updates and website security) exceed that specified, our standard hourly rates will apply thereafter.

Hosting, Domain Registration and Renewals.

Where required, Digital Lime Green will handle all hosting, domain registrations and renewals to the extent included in your package. When a third party is responsible for maintenance of your domain or mailboxes, Digital Lime Green will only provide the hosting for the websites on our platform. Digital Lime Green will gladly provide login and administration details to you on request, should you wish for yourself or another third party to manage this for you. Digital Lime Green reserves the right to limit and / or deny access to the core files and cpanel of the website.

Package Limitations.

Each Website package will be subject to the following limitations, should hosting and domain management be required:

  • Small: A limit of up to 10 email addresses and 500MB of storage.
    ● Medium: A limit of up to 25 email addresses and 1GB of storage.
    ● Large: A limit of up to 50 email addresses and 2GB of storage.